Our dedicated and supportive staff are here to guide you through this difficult journey. We take pride in doing our absolute best to ensure your needs are met.
Leading into the fifth generation of the Holloway family we have maintained a professional and caring commitment to the families we serve. This commitment is our way of letting you know we're here for you.
Our first priority is to provide the very best courteous, compassionate and quality to every family we serve. Our intent and responsibility is to uphold the very highest level of professionalism, character and integrity. Honesty in all transactions is our benchmark, and we welcome being fairly compared to other funeral homes. We also believe in providing thoughtful and thorough opportunities for families and individuals to plan funerals in advance and consider various options without pressure or obligation.
John M. Holloway, CFSP — Owner
Caring for families at a difficult time is my top priority. Meeting with families and managing our staff to handle and respond to the needs of our families wants and requirements is most important. My goal is to continue what my grandfather and father started by serving all families regardless of what their financial status is, and helping them to say goodbye to their loved one in a respectful manner.
My advice to families is to plan ahead. Talk to all of your family and find out what they would like to see happen at the time of your death. Remember the funeral and the opportunity to say goodbye is for the living and not the deceased. Although this is not always a pleasant experience it is a healthy experience.
W. Richard Holloway Jr., CFSP — Owner
Licensed Mortician in Maryland and Licensed Funeral Director in Delaware. I meet with pre-need & at-need families. I am also certified in funeral services, crematory operator, and I am licensed in insurance sales. President of Salisbury Lions Club. Past President of Salisbury Area Chamber of Commerce. Past President of Delmarva Funeral Director's Association. Board member of the SU Alumni Association, Coastal Hospice, Asbury United Methodist Church Trustees, and Salisbury Area Chamber of Commerce.
Keith R. Downey, CFSP — General Manager
Keith graduated from Indian River High School in 1976 and soon began a Career as a Firefighter/Paramedic with Ocean City Fire/EMS and also was a Volunteer Firefighter with Selbyville Vol Fire Department serving as Truck Captain, Chief Engineer and Assistant Chief over many years of service.
Attended Catonsville Community College and received his Mortuary Degree Keith is a Licensed Mortician in Maryland, Licensed Funeral Director in Delaware, Certified Funeral Service Practitioner through the Academy of Professional Funeral Service Practice, Licensed Insurance Agent in the State of Maryland and a Notary Public in Wicomico County. Memberships include Christ United Methodist Church, National Funeral Directors Association, Delmarva Funeral Service Association (Past President and Board Member), Former Member Maryland State Board of Morticians and Funeral Directors.
Eastern Shore Cremation and Funeral Service strives to be the leader in our Profession providing excellent service to all families that entrust us with their loved one. In a time when families need a friend to help them with these difficult decisions, they can trust our staff to provide the compassion, care and comfort each family deserves and knowing that the Holloway family has provided all our local communities with integrity and honesty since 1883. Through my years of helping families it is my compassion, caring, attention to details and respect that allows me to give each family served the guidance and care they deserve through a very difficult time in their life.
Raised in lower Delaware, Keith resides in Salisbury with his wife Debbie, and avid sports fan and assistant softball coach at Bennett High School. A husband, father and grandfather we each should cherish each and every day we have with our loved ones.
Kathleen Morton-Jones — Mortician/Pre Need Advisor
Kathleen has been in funeral service for 5 years. Graduating in 2007 from Wesley College in Dover, De and most recently in 2008 she graduated with a Bachelor's of Mortuary Science from Cincinnati College of Motuary Science in Cincinnati, Ohio. She is a member of the National Funeral Director's Association. She currently resides in Salisbury with her many pets; she loves to scrapbook, read and spends time at the beach. Kathleen feels that her role as Pre-need Advisor at Eastern Shore Cremation and Funeral Service is extremely important because she states that "we plan for important events of our lives; weddings, retirement, ect: planning your funeral is just as important. It gives you and your loved ones the peace of mind that your funeral will reflect your life and wishes. It also alleviates the financial burden that occurs when we lose a loved one and can be the greatest gift someone can give their family." She meets with most of our pre-need families and sets up appointments to do on-site presentations. If you would like her to come to your facility please give Kathleen a call.
David Thompson, CFSP — Mortician
David is a member of Crossroads Church of God in Fruitland, Gideon's International, Wicomico County Highway Safety Task Force, National Funeral Directors Association, and Delmarva Funeral Service Association where he previously served as President.
He holds a mortician's license in the State of MD, a funeral director's license in the States of DE and VA, a Certified Funeral Service Practitioner designation, a life insurance license in the State of MD, and a notary public in Wicomico County.
"Our goal at Eastern Shore Cremation and Funeral Service is to provide quality information, personal service, offering guidance and direction, giving our families care, comfort and compassion, all the while maintaining integrity and professionalism that their loved ones deserve. Whether we are meeting with families in an immediate need situation or whether someone wants to plan ahead, we are determined to offer them trust and respect in our services provided. It is our hope that they can begin to move forward, looking past their heartaches toward tomorrow."
Born in Dover, David resides in the city of Salisbury with his wife. He is an avid sports fan and enjoys playing the trombone and the drums in his church.
Kenneth Craig Bland, CFSP — Mortician
Licensed Morticain in Maryland and is a Licensed Insurance Agent. Resides in Cambridge with his wife and children.
Michael Dean, CFSP — Mortician
Mike graduated from Pocomoke High School in 1970 and earned a degree in Mortuary Sciences from The Community Colleges of Baltimore County, Catonsville Campus in 1997. He became a Licensed Funeral Director in August of 1997 and is a Certified Funeral Service Practitioner through the Academy of Professional Funeral Service Practice and is licensed to practice in Maryland and Virginia.
Mike is an active member and Chaplain of the Pocomoke City Volunteer Fire Company with over 40 years of service and is a past President and Past Assistant Chief. He is a Life Member of the Pocomoke City E.M.S., where he trained as a Cardiac Rescue Technician. In 1988, Mike was appointed by the Maryland Office of the Chief Medical Examiner as a Forensic Investigator and currently serves in Worcester, Wicomico and Somerset Counties. He is also an active member of the First Baptist Church in Pocomoke City and the Pocomoke City Rotary Club. He and his wife, Darlene, reside in Pocomoke City.
His goal is to serve every family with the utmost dignity and respect. Planning a celebration of your loved one's life is an awesome responsibility and there is but one opportunity to, "Get it right." He is here to provide a special level of comfort, advice and direction to the families he serves, during a very difficult time in their lives.
Jeffrey Gadow, CFSP — Mortician
Growing up on the Eastern Shore, Jeffrey graduated from Chesapeake Christian School in May of 2011 as valedictorian of his class. He later attended Chesapeake College starting in the fall of 2011 and transferred to the Community College of Baltimore County in the fall of 2012, where he graduated in August of 2014 with a degree in Applied Mortuary Science.
He has been a licensed mortician with the state of Maryland since November of 2014. He is a member of the National Funeral Director's Association, the Academy of Professional Funeral Service Practice, and the Delmarva Funeral Service Association, where he currently holds the secretary and treasurer positions.
Besides his passion in providing exceptional care to the families he serves, Jeffrey enjoys spending time with his family and friends as well as traveling. He currently resides in Cambridge, where he is very active in his community.
Phyllis Beckett — Funeral Associate
Robert McCrorey — Funeral Associate, Crematory Technician
Rusty Barnes — Funeral Associate
In addition to being an funeral home associate, Rusty oversees Parsons Cemetery and Allen Cemetery.
Larry Taylor — Funeral Associate, Crematory Technician
Duties include assisting families during funeral services both at the funeral home and at the cemeteries. Pick up and receive pets to be cremated. Provide cremation services for both humans and pets. I look at my primary duty as providing a special and caring attitude and service to families that have either lost a loved one or a loving pet.
From personal experience, I know that pre-need arrangements that are paid or non funded is an important step in preparing for the loss of a loved one. At the time of need, emotions and sorrow overwhelm us and the process is greatly affected.
Cheryl West — Comptroller
Nicole Thornes — Administrative Assistant / Insurance Coordinator
Kim Parkinson - Administrative Assistant / Office Staff
Kim has lived in Salisbury her whole life. She has known the Holloway Family for a majority of her life. Her mother Billye has worked for the funeral home for many years. She enjoy creating the video tributes for our families.
Billye Hudson- Administrative Assistant / Office Staff
Christy Manning - Administrative Assistant / Office Staff
Daric Schroen - Crematory Technician
Joy Smith - Holloway Pet Cremation Center Staff
Lois Baker - Hostess